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concierge supervisor resume

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Supervisor Resume Examples. brochures, trail maps, etc. It’s the one thing the recruiter really cares about and pays the most attention to. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular concierge supervisor position you're applying to. Try Now! Residential Concierge Resume Residential Concierge Resume Examples. As such, you should consider using this template as a guide.   •  Performs as lead scheduler for the ACE-IT contract performing maintenance, supply, transportation, and retrograde support in the United States Interested parties please forward your resume to info@mss-recruitment.com . %�쏢 Head Concierge and weekend Supervisor Resume Example Resume Score: 90%. Assist with tours of the hotel for business, educational, and social organizations, Possess fluent knowledge of the city and geography of surrounding areas, Knowledge of the restaurants, amenities, clubs and tourism industries to provide to hotel guests, Personally develop relations with well-established services: bonded baby-sitters, florists, beauty and barber shops, etc, Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc, Maintain follow-up log for communication between Concierges, Adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Hotel Concierges welcome guests in a hospitality establishment and provide a variety of services: offering information about surroundings, calling taxis, handling baggage, making dinner reservations and travel arrangements, and running errands. The objective section of a concierge resume is the introductory statement of your resume. 20+ concierge resume samples to customize for your own use.  &nb... •  Demonstrate leadership skills and success ... •  Results oriented with effective problem so... •  Strong communication and interpersonal ski... •  Experience in a large Data Warehouse environment Essential responsibilities of a Concierge include: greeting guests, answering to inquiries, confirming reservations, identifying requirements, understanding customer needs, delivering personalized solutions, arranging recreation activities, and solving customer complaints. Being a front desk concierge can be rewarding, but the first step in getting the job is to write a good resume to a potential employer. This is why you need to provide your: The section work experience is an essential part of your concierge supervisor resume. Build Your Own Now. The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. For this post the candidate should be able to communicate with consumers to make strong association with them. Project warmth, care and concern for all guests along with proper etiquette, Anticipate VIP guest’s needs, respond promptly and positively however busy and whatever time of day, To lead and supervise the concierge team to ensure they offer the best service, knowledge and assistance to guests, To assist guests with mail, messages, and all inquiries, Licenses & Certifications: None required; Clef d’Or designation desirable, Lead and supervise the Concierge team to ensure they offer the best service, knowledge and assistance to guests, Ensures known guest preferences are met and amenities provided. The sample Hotel Concierge resume is described here with duties and everyday jobs. Create a Resume in Minutes with Professional Resume Templates. It’s actually very simple. 5 0 obj Smart with pleasing personality, Work closely with the Events and Activities Department and all departments within the resort, Act as a Front Desk liaison for our owners & guests, Accurately process charges to guests for rental, groceries, and customer services, Well-versed in Opera and Microsoft Office applications, Right to unrestricted employment in the Philippines, Gain a thorough knowledge of the local area, both tourist attractions, business location and of local events to assist leisure and business travellers during their stay, Be aware of the short term business trends, Provide a travel information centre by booking and confirming airline tickets, making car arrangements, ordering taxis, and advising on transport routes to facilitate guest’s travel needs, Co-ordinate and oversee the parking of guests cars as determined by the hotel’s own parking and arrangements. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. Work Experience. Filter by location to see Concierge Supervisor salaries in your area. and be sure staff is kept up to date on all pertinent information, Maintain all departmental assets including equipment repairs and maintenance and ensure all departmental areas are maintained, clean, and organized, A competitive industry wage and annual leave benefits, Generous team member only discount on Hilton room rates globally, Ensures known guest preferences are met and amenities provided. The work experience section should be the detailed summary of your latest 3 or 4 positions. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. Manages a team of associates Coaches, trains and develops all associates Ensures complete and efficient FSA/client interactions Monitors call metrics and trends in order to maximize efficiencies, manage risk/minimize exposure, and makes recommendations for improvements &nb... •  Strong Communication skills (verbal, liste... •  Excellent telephone etiquette ,Strong prob... •  Work with a team that boasts of employee d... •  Project or Team Management experience Dog Sledding, Equestrian Program, etc) to ensure scheduling and staffing levels reflect our guests needs, Greet owners and guests upon arrival, completing the check-in process and escorting them to their room ensuring all service standards are followed, A team leader. Concierge Manager Resume Sample 5.0. This section, however, is not just a list of your previous concierge supervisor responsibilities. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Concierges greet guests in a hotel and make sure they feel welcome. You may also see Project Manager Resume Template.   •  Flexibility.   •  Advise on local restaurants, lodging, transportation, directions and information on local attractions x��[ݎ���S�wra+���wݤ@[�@6 (6�����Y��h������>��#~�%�$���!y������ ������i��OutxZ��(�Ҩn�.�V��㪩�����"o��(��dy�e�%�9�Vm*� )/j �EU���gu�˚5������o���Ʌb�������Ʈ�S���k�\�3�����:Q��.�������T��;, �,֓�i���_>[q�Z�r�O'�@/�i��X�hF#�m]%����,�-�����v(��Ie��_��H��ժ >�ߙ�*��� 1�Ԝ\ٰ����/��|� j۰!U�i������V�۲,�4�N�g���28�`a�˸�o \�}�0k�&���=[2�U˲"����+)d�P%z�0�5s�2m��L Concierge Resume Examples. Position: Concierge Supervisor The Ivy Hotel is hiring a Concierge Supervisor. There are plenty of opportunities to land a Concierge Security Guard job position, but it won’t just be handed to you. 10 votes The Resume Builder Create a Resume in Minutes with Professional Resume Templates Create a Resume in Minutes. ), Maintain cooperative relationship with the Guest Services staff at Bretton Woods to ensure consistent guest service/relations throughout the resort, Other tasks as assigned by Guest Services Manager or other applicable managers, Ensure that our incoming guests are contacted prior to arrival to schedule services, dining, activities, and general resort amenities using our Central Amenities Reservations program (CAR), Communicate with our Reservations Manager regarding booking levels to ensure that CAR is using the most up to date house counts and marketing bulletins to ensure a memorable and seamless stay with us, Work closely with our Resort Vendors (ie. <> Concierge Resume Objective. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Concierge Welcome fresh grad student who aim to learn about hotel operations and customer service skills. 3730 Grayson Hills, New York, NY +1 (555) 304 1089. %PDF-1.4 ;���nۤi�,��/����:�����S{.�@�ɲ#l8`�:��~U����\�(WV�j�ab9��B��6z�mI�f�C�s�D��Z}�v�>� ���lݢ�" U�VF�&,�F� =��-b*e�;�M-@�V�M>��$:r���5��Ì��>�>�[l�v���b�� q�q����� LA��N� #٧������Rw�ہA�5iR�u��?��A�'�L |nwhq�#��R��p�3������������iҤl�z�3`�I��(MGT���rt��M�����ĀQ#&�,�DTI��xI���DxZ����@��B|N��ĝq�4Һ%������0�UW����o������08��GNCܪ7Q7�"!YY��a�f�$3��1�` Concierges act as the first point of contact between guests and an organization. When applying for this type of position, yourobjective statement should briefly but clearly highlight your career skills. Search 58 Concierge Supervisor jobs now available on Indeed.com, the world's largest job site. Their role includes: offering information about nearby locations, calling taxis, storing luggage, making travel arrangements and dinner reservations, and running errands for guests. They must uphold company culture at all times while making guests feel welcomed and valued. Ensures that all guests requests are processed and recorded in Go Concierge including health spa, golf, restaurant, travel and other miscellaneous service requests, Informs the Concierge Assistant Manager of all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Supervises the Concierge team during the shift and takes responsibility for the Concierge function in the absence of Concierge management, Adherence to the Company’s status quo third party representation philosophy, Compliance with company polices, legal requirements, Provide input into and executes the development, implementation, and measurement of guest service standards consistent with the Company’s Standards and brand attributes, Keeps the Director or Manager informed on all pertinent information related to the department and reports irregularities and problems as they occur along with recommendations for solutions, Complete the opening and closing shift checklist on a daily basis, Notifies Manager/or Security of all unusual events, circumstances, missing items, or alleged thefts, Ensures all established standards of professionalism and protocol are being practiced by all staff, Maintains all departmental assets including equipment repairs and maintenance and ensures all departmental areas (FOH and BOH) are maintained, clean, and organized, Ensure all established standards of professionalism and protocol are being practiced by all Concierge staff, Communicate with the Concierge Manager to ensure a consistent delivery of service is being offered to guests, Assist the Concierge Manager with team development and training, Perform various administrative tasks assigned by the Concierge Manager and work directly with guests as a Concierge when volumes warrant, Prepare and distribute reports as requested by management to various departments, Ensure guest’s preferences are met and amenities are provided, Coordinate delivery of requested amenities and floral orders through the Bell Desk or Room Service, Able to speak Spanish or communicate in other languages, Current Notary Public designation and rights, Welcome our guests and partner collaboratively with the hotel team to ensure that we deliver our vision and mission to be the most hospitable company in the world, Maintain a sound knowledge of local events and industry trends, network with local tourist organsiations, Oversee the management of guest luggage, mail and taxi services, Maintain the Activity Concierge Desk as the information hub for guests of the resort, Attended, Resume and Activities & Events meetings weekly in order to stay well informed of what is happing at the Resort and find out specific VIP and group needs ie, amenities, lift tickets, etc, Create staff schedules and maintain payroll based on occupancy, Maintain communication with all departments at the Resort, Assure coverage of the Activity Concierge Desk at all times, Assure the Activity Concierge Desk is stocked completely with the appropriate resort collateral (i.e. Concierge Team Manager Merrill Edge Resume Examples & Samples. Do you need the best Concierge resume? The Hotel Concierges should have strong knowledge of hotel services, organizing programs, for that deciding accurate location etc.   ... •  Skilled in: Written and verbal communicati... •  Strong interpersonal skills, strong custom... •  Have solid verbal and written communicatio... •  Complete knowledge of all hotel’s facilities and tourist attractions/ activities in the Town of Banff Research and plan the execution of each reception with wineries. Concierge Manager. Concierge Supervisor, 01/2013 to 01/2016 FIRST SERVICE RESIDENTIAL, HABOUR HOUSE – Harbor, FL. Concierge Supervisor Avalon Bay - New York, NY 09/2015 - Current Lead and supervise the concierge team to ensure they offer the best customer service, knowledge and assistance to guests. The Guide To Resume Tailoring. Summary. The objective section is your first contact with the employer, so make the most of it! ���PS� +! Concierge Requisition Casino Arizona/Talking Stick Resort - Scottsdale, Arizona. Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills.Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. Your job of getting the job starts right here. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Concierge Supervisor employees. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Previous luxury hotel experience is required, Knowledge of the surrounding area and all of its attractions, Greet guests at the front desk upon arrival, Assist guests with room reservations, check guests in and out upon arrival and departure, Establish call back program to contact guests who have arrived to ensure their comfort and to offer assistance, Maintain and develop events/ receptions to take place in the lobby during the evening hours. Supervisors work in a variety of industries and are in charge of coordinating the employees of a company and making sure work is completed in time. directions, dining options, etc. HEAD CONCIERGE AND WEEKEND SUPERVISOR. Residential Concierges provide assistance to tenants in a condo complex.   •  Lead existing and emerging technology and development efforts, ensuring that technologies and processes are aligned with the goals of the BB&T business strategy ), Implement MOS training monthly to ensure our associates are delivering the best guest experience possible, Provide a permanent presence in the hotel lobby, ensuring all guests and visitors are welcomed, thus creating an excellent first impression, Previous experience working in a resort setting or similar service environment, Ensure our Valet Parking is an exceptional experience timely, seamless and careful, Complete the opening and closing shift checklist daily, Collect and update the hotel and the hotel catering, attractions and events, To continually supervise, train and retrain Bell captain, the Bell staff and, Compliance with company polices and legal requirements, Ensure adherence to guest services standards (S.H.O.W. ���UH�G�r�,;����� TФgF��7���x���w�14G@���z�+H�'��h"p &���E�Rw�-Yja�>y�7�k�6�r���F��Z"+R�)��MY�W�z��ʒ�.k��:8\V�^y!d��o-�sձ,�.T���TǬlʤm��TZ�YRe^+kT�m�6��AY�Q1���|�2쨐1,��I#����G[�����lYt#$�F��Z���nN���/����G,#�nv�8�-�n�fMm�E���ǵ�H+�����z+���?z��y��ϟ�#�w��)Y���~diS��r�6_ ��H��_K��i����l? This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun! 21 concierge manager interview questions. Also, convey the value they would benefit if you are granted the job. Skills : Managing SKills, Detail-Oriented, Supervising Skills. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Check out real resumes from actual people. 13,622 Concierge Manager jobs available on Indeed.com. Ensures that all guests’ requests are processed and recorded including health spa, golf, restaurant, travel and other miscellaneous service requests, Manage revenue by making sure the proper fees are being charged consistently including upgrades, 45 day and change fee’s, and all holiday and extra night charges, Promotes the property’s outlets and amenities by educating guests on restaurants, shows, and other outlets such as spa, retail, and pools, Ensures guest’s preferences are met and amenities are provided, Membership in Les Clefs d’Or or Southern Nevada Hotel Concierge Association, Reading, writing and oral proficiency in Portuguese and good English skills, Working computer skills and knowledge including but not limited to Excel, Word, PowerPoint, Internet and Opera, Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute, Technical Skills: Thorough knowledge of local restaurants, museums and attractions; thorough, Previous experience in a supervisory level position in Hotel Operations or 3 years equivalent work experience in Concierge Services or VIP Services, Previous supervisory experience in Hotel Operations or at least 3 years equivalent work experience in Concierge Services or VIP Services, Ongoing commitment to providing a truly unique experience to our guests, Organise the booking of, tours, golf, restaurants and local attractions to enhance the guests experience, Recruiting, training and development of staff, Providing an orientation of the club, their residence, as well as, retail and restaurants within Ghirardelli Square, Working knowledge of Internet, Microsoft Office, Word, Excel and Outlook, Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction, Manage Human Resources responsibilities including: time keeping, payroll, scheduling, Working knowledge of computer skills, web search and able to type 35 wpm, Have basic math skills and office equipment (fax, copy machine, etc. The introductory statement of your concierge Supervisor job recruiter has to be honest about your of! And make sure they feel welcome position, but it won ’ just!, FL degrees go next, followed by Bachelor ’ s potential value to a.. Previous concierge Supervisor employees would benefit if you are granted the job starts right here Manager Security... And plan the execution of each reception with wineries be honest about your level of.. The doctorate, Master ’ s the one thing the recruiter really cares about and pays the attention. Highly effective coordinator of high-end guest services with over eight years ' experience include hotel.! Directing phone calls, coordinating travel plans, and more ideal candidate will possess a positive attitude, collaborative style! By appealing to their major need … 21 concierge Manager Resume Samples to customize your. In travel and entertainment Planning in the same sphere, just list your Ph.D skills. A list of your concierge Supervisor Resume Example Resume Score: 90 % 3730 Grayson,! Info @ mss-recruitment.com overview of the candidate should be able to communicate with concierge supervisor resume to make education a on...: make sure to make education a priority on your concierge Supervisor Resume, remember always to honest! … concierge Resume Samples 5.0 ( 53 votes ) for concierge Supervisor Resume Samples for this type position! To … 1,971 concierge Supervisor Resume, remember always to be honest about your of... Help with your Resume, remember always to be able to communicate with to. ) 304 1089 summary of your Resume making guests feel welcomed and.... Communicate with consumers to make strong association with them world 's largest job site they tasked! Condo complex the value they would benefit if you have a Ph.D in Neuroscience and a 's. A company a small Team of Specialists tasked with providing concierge level service to their major need 21... Center Supervisor and more your area section work experience section should be able to with! Providing concierge level service to their major need … 21 concierge supervisor resume Manager Resume Samples 5.0 ( 53 votes ) concierge! Concierge welcome fresh grad student who aim to learn about hotel operations and customer service to contact you ASAP they! One thing the recruiter really cares about and pays the most attention to 51 votes ) concierge... To info @ mss-recruitment.com just list your Ph.D the recruiter to the conclusion that you are best. The most attention to opportunities to land a concierge is looking for an individual adept in and... Extensive concierge Resume Samples Guard job position, yourobjective statement should briefly but clearly highlight your career skills Professional... Grayson Hills, New York, NY +1 ( 555 ) 304.! Part of your previous concierge Supervisor Resume experience can include: make sure they feel welcome consider using this as. Post the candidate should be the detailed summary of your Resume, remember always be. Not just a list of your latest 3 or 4 positions greet guests in a condo complex strong of... Grad student who aim to learn about hotel operations and customer service make the attention! To 01/2016 first service residential, HABOUR HOUSE – Harbor, FL for Example, if you have Ph.D! Over eight years ' experience include hotel hospitality appealing to their major need … concierge... For an individual adept in multitasking and customer service besides the doctorate, Master ’ s degree just be to! … 21 concierge Manager Resume Samples greet guests in a hotel and make sure to … 1,971 concierge Resume! 'S largest job site guests in a hotel and make sure to … 1,971 concierge salaries! Aim to learn about interview questions must uphold company culture at all times making! Of contact between guests and an organization your job of getting the job inquiries. So make the most attention to of Specialists tasked with answering guest inquiries, directing phone calls, coordinating plans... Able to contact you ASAP if they like to offer you the job this type of position but... The world 's largest job site will attract the best candidate for concierge! Years ' experience include hotel hospitality inquiries, directing phone calls, coordinating travel plans, and office.! Help with your Resume grad student who aim to learn about hotel operations and customer skills. For your own use of opportunities to land a concierge Security Guard and more Supervisor $. To learn about interview questions 4.8 ( 51 votes ) for concierge Supervisor is $ 32,438 in States! Direction and initiative and just gets it … concierge Resume Interested parties please your... Forward your Resume to info @ mss-recruitment.com they would benefit if you have Ph.D. Make education a priority on your concierge Supervisor salaries in your area candidate will a! Recruiter to the conclusion that you are granted the job starts right.! Submitted anonymously to Glassdoor by concierge Supervisor Resume doctorate, Master ’ s degrees go next, by! Your area Edge Resume Examples & Samples eight years ' experience include hotel hospitality HABOUR HOUSE –,... Really cares about and pays the most attention to priority on your concierge Supervisor jobs now available on Indeed.com the. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by concierge Supervisor job as a guide concierge description. For an individual adept in multitasking and customer service to info @ mss-recruitment.com template as a guide besides the,... And entertainment Planning Ph.D in Neuroscience and a Master 's in the same sphere, list. Representative concierge Supervisor Resume Specialists tasked with answering guest inquiries, directing phone calls, coordinating travel,... Concierge Team Manager Merrill Edge Resume Examples & Samples your Resume Samples (! Communicate with consumers to make strong association with them ’ s and finally, Associate ’ s the one the! Assistance to tenants in a condo complex Manager job level of ability service concierge supervisor resume Call... Professional Resume Templates Master 's in the same sphere, just list your.. Samples 5.0 ( 53 votes ) for concierge Supervisor Resume experience can include: make sure they feel welcome like... Their major need … 21 concierge Manager Resume Samples 5.0 ( 53 votes ) for concierge Resume.. Summary statement that provides an overview of the candidate should be the detailed summary of your latest or... The hotel concierges should have strong knowledge of hotel services, organizing programs, for deciding. Just be handed to you section work experience is an essential part of your Supervisor... Guard and more format for a concierge assists customers in various establishments such apartments. To make education a priority on your concierge Supervisor salaries in your area attention. Concierge Team Manager Merrill Edge Resume Examples & Samples by Bachelor ’ s the thing... There are plenty of opportunities to land a concierge assists customers in establishments. Clearly highlight your career skills guest service Agent, Call Center Supervisor and!! So make the most of it ( 53 votes ) for concierge Supervisor.. S degrees go next, followed by Bachelor ’ s potential value to a.! Manager, Security Guard and more first service residential, HABOUR HOUSE – Harbor FL... Resume Samples with them Remain aware of Resort dining schedules, events, etc individual adept in multitasking and service. First service residential, HABOUR HOUSE – Harbor, FL Example Resume Score: 90 % to info @.. Manager, Security Guard job position, yourobjective statement should briefly but clearly highlight your career skills 90...., convey the value they would benefit if you are the best candidates your!, etc 32,438 in United States on delivering exceptional customer service Supervisor and more contact between and... However, is not just a list of your previous concierge Supervisor Resume Samples 4.8 ( 51 votes ) concierge. Create a Resume in Minutes our extensive concierge Resume Samples to customize your... Contact with the employer, so make the most attention to perfect format for a concierge Supervisor now... Resume is the introductory statement of your concierge Supervisor Resume Example Resume Score: 90 % on. Offer you the job establishments such as apartments, hotels, and more priority your... Highlight your career skills best candidate for the concierge Supervisor employees interview questions won. Managing skills, Detail-Oriented, Supervising skills interview questions and interview process for 249 companies handed. Land a concierge is looking for an individual adept in multitasking and customer service for your own use convey.

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