sales words and phrases
One term overused by salespeople is deal. This leaves the door open for future business and avoids giving your prospect an ultimatum -- never a good move. 30 examples of empathy statements, phrases & words for customer service. Use the word you at strategic points during the client engagement; never forget to say thank you whenever warranted; and – without patronizing – mention your customers' names to convey their importance and value. People can often be talked into buying on credit, especially when you’re selling expensive products that are still very good value for money. Everything is on sale until the end of the month. If you work as a store assistant, you’ll want to understand the retail process and how buyers think. (catalog price, agreed price, advance payment), 4. Customers like to try out things for free. Meaning: A technique that involves contacting potential (possible) customers who have had no previous contact with the salesperson who is making the call. It’s good to have a sales pitch, but pay attention to your voice. This word is one of the easiest ways to increase your traffic and conversions significantly. What’s the best way to learn business English vocabulary the way native speakers use it? They will probably answer. All you have to do is tap or click on one of the words in those subtitles to get more information. For today’s blog post, I have scoured the web and have compiled a list 25 Power Words that you can use in your small business sales and marketing copy: Don’t confuse the word “customer” with the word “client” above.Â Customers buy products and more tangible services (like a bank account, an insurance policy or a vacation). Whether it is time for a touch-point call or you’re visiting a new prospect for the first time, incorporating one or more of these phrases into your approach could be a deal killer. 1. It’s difficult to sell something to someone who doesn’t want you to be talking to them. A sudden sale which has higher than usual discounts. Words are a great tool for convincing someone to do business with youÂ (and not your competition). Next, you can learn some cool phrases to get you out of tricky sales situations. (complimentary gift, recommended price, sales target), 5.Â This is the best ___ you’re going to get. Telling customers that a certain product is a bargain may win them over. They must also be reliable and have good prices. “Retail sales are up three percent from last year.”. “This company gave us the lowest quote, so we chose them.”. These services might be from a lawyer, an accountant, advertising agency, etc. What about cost and price? How long the buyer has to pay the amount due. Business English for ESL learners. Sometimes they even lower prices at the last minute to secure a sale (“gazundering,“Â also used in British English). Meaning: The sale of large quantities of goods (to retailers or to other wholesalers) at lower prices than in retailing. Meaning: A free gift offered to you when you purchase something or when you visit a store. You do, however, receive fees for service. A descriptive sales phrase which advertises the products that are the most popular. Sales is a tough field, but oh, how rewarding it can be! And why would you want to create that emotion in anyone you were trying to get happily involved with your product or service? When most people hear the word investment, they envision the positive image of getting a return on their money. can take anywhere. “She received a complimentary gift on her purchase and was very pleased.”. The Top Ten Word and Phrases to Use on a Sales Call Before we delve into the specifics of the best words to use with different types of customers, here are ten of our favourites that can be used during any sales-related interaction. From giving your prospect an easy way to put things off to using too much jargon or lingo, it’s time to strike these words and phrases from your selling … And so will your sales! You may want to use this to your advantage if you think the price might seem too high to them. You may consider the following words minor and feel that all my fussing over them is misplaced. A commonly used word in sales is contract. Instead, try personal, lighthearted phrases like, " I don't want to take up more of your time, " or " I'll touch base in six months to see if this is more of a priority for you. It requires your complete … This blog post is available as a convenient and portable PDF that you While customers may like the last one, pay attention not to be tricked into gazundering. If you've been selling for quite some time, then I'm … Many salespeople tell prospects how many units of their product they have sold. Using an empathetic statement or short phrase can create a connection during a customer conversation. Field Notes use clever phrases and a few power words to add value to their film shorts. " All sales courses recommend dropping this word from your vocabulary. The customer already knew the ___, so they didn’t want to spend more. One word can shape the outcome of an entire conversation. We’ll split the list of most effective marketing words up by category, and provide a quick reason you should include them in your copy. You may want to play the wholesale card (use wholesale as an advantage for you) when you want to focus on the low price you can offer. However, in times of economic growth, you may even exceed (go over) your sales target! 01/08/2016 05:22 pm ET Updated Jan 08, 2017 Subtle cues can suggest authenticity or reveal deceit. But try to think of them as customers you just haven’t had a chance to win over yet. Now, in the business‐to‐business world, this may not be as strong. A less technical way to say this is that a product is “great value for the money.”. Remember this mantra and you'll thrive in sales. The first terms you should remove from your vocabulary are sell and sold. Any of those word pictures carries the positive associations that you want to inspire in your clients. More to the point, FluentU has an entire business category filled with authentic business-related videos covering six language levels. 18. Everybody loves free stuff! In that way, it compensates me for the high level of service I give to each and every client, and that’s what you really want, isn’t it? But you may want to use this word with your sales team, or you may come across it when researching the market. Many words common to sales and selling situations can generate fearful or negative images in your clients’ minds. (price/quality ratio, faulty goods, sales target). “I was so disappointed that they suddenly increased the agreed price.”. The idea is that everything for sale … And telling them that you've sold something to someone before is certainly one of them. The balance (the remaining amount) is to be paid when the product is delivered. Words and phrases to avoid: Frankly… a word that sounds insincere. Over time, you will see how well — or poorly — your customers react to different words, phrases or terminology. Sell you: Get you involved or help you acquire: Sold them: Got them involved or helped them acquire: Contract: Paperwork, agreement, or form: Cost or price: Investment or amount: Down payment: Initial investment or initial amount: Monthly … By recognizing them as spending triggers, you lessen their power. “After the huge price reduction, everybody wanted to buy the new model.”. Cold calling is usually seen as a difficult sales technique because many people dislike being disturbed. Click here to get a copy. “We stopped working with our supplier because he was late delivering the products.”. Meaning: To send or give a bill for a purchase. “Warranty” is only used to refer to the written agreement, but you can use “to guarantee” as meaning “to ensure” (that something happens). To increase sales volume, a company must make sure its salespeople are motivated and take care of a lot of other essentials like a marketing plan, advertising and customer care, to name just a few. They may consider it not good enough for them. While you might be very desperate to strike a deal by making a sale, but at the end of … The best way to get them to buy from youÂ is to convince them that their purchase is only valuable if they look for quality as well. This doesn’t mean that a product is cheap, it means that you pay an amount that is fair for what it’s worth. And don’t forgetâit’s as easy as ABC: Always be closing! Even more importantly, if you say all the right words in English, you can increase your target audience (the people who can possibly buy your products). And avoid phrases your prospects might connote with negative experiences. Meaning: Conditions of payment agreed on by the buyer and seller for goods or services. At the end of this article, you can check your understanding of your new sales vocab with an exercise and answer key. Meaning: Defective goods, imperfect products. Hurry – Yes, you want to encourage customers to act fast, but this word is overused and doesn’t pack as much punch as “Act now” or “Limited-time offer.” 2. SPIN Selling is an acronym for four types of questions (Situation, Problem, Implication, Need-payoff) a sales … Every spoken word is subtitled, complete with an in-context definition, image and multiple example sentences. To court — not a pleasant image for most people. So, when you write down and practice your own product presentation, go through it and make sure your words stress comfort, convenience, and ownership from your prospects’ perspective. Customers don’t raise objections about your products or services. Customer (annoyed): Sorry, I’m a bit busy right nowâ¦. Example: Synonyms to watch for in job postings, or to use yourself, include: Ambitious; Determined; Enthusiastic ; Persistent; Tenacious; The … After-sales service may be offered by the manufacturer (company who makes the product) or supplier (see below), during and after a warranty (guarantee, see below) period. 14 Persuasive Words and Phrases Every Sales Rep Should Use to Drive New Business and Renewals. 8. You can even try recording yourself to check how you sound. Meaning: A system by which a buyer pays for a product in stages (rather than all at once), while being able to use it. However, consumers will view the appointment as interfering with their regular schedule even if the schedule shows that time as free time. This price may be changed by the retailer. ItÂ may also contain the terms of sale and payment. . Instead, use paperwork, agreement, or form. “Salespeople can identify prospects by direct mailing, emailing or cold calling.”. Customers don’t like it when you learn sentences by heart (memorize them) and deliver them like a robot. Marketing phrases and slogans for advertising are an important and essential part of the success in sales. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Over time, you will see how well — or poorly — your customers react to different words, phrases or terminology. Instantly Increase Your Sales (For Free) With Persuasive Words; Let’s get into it. Sales volume is one of the key factors in how successful a company is. A quote or quotation is a formal document that you can give to prospective (possible) customers to inform them about the price you can offer. We are having a winter runout sale on our heaters. Download: (buy in bulk, buy on credit, close the deal), 3. Sales is one of those business fields in which you have to talk to people. “Good sales reps can help increase the sales volume.”. In the end, I liked it so much that I bought it.”. Meaning: Regular maintenance (upkeep) or repair of products. The word reminds people of high‐pressure sales tactics and usually turns them off. Other words you can use in place of “we” include: “our,” “together” and “us.” It may seem unnatural at first to use some of these words on sales calls or in client meetings. Concentrating on what appears to be such minor details may seem like overkill, but some of those details pack a hefty punch. “New customers are tough to get in times of financial crisis.”. Quite frankly… a double dose of the dreaded frankly. The salesperson who uses language well, for the genuine benefit of other people, is a salesperson who sells, and sells, and sells. In order to close a deal, you need to help the customer make a decision. You’ll want to present it as a good “price/quality ratio” (see below), and not just as something cheap. The language we use in communicating with customers and prospects impacts our ability to excite them about the topic at hand and close the sale… People lose interest as they relate “cheap” with “low-quality”. Power words are described as terms that you can use in your sales material that basically get people to take action – in form or another. You can use the following two introductions for that. Rather than equating meeting with you to an appointment with a doctor or dentist, use the softer term visit. FluentU is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I want it replaced for free right now! Meaning: To purchase goods in large amounts, usually at a discount. You have to talk a lot. Once the customer has made up their mind and is willing to buy a product, you have to discuss the terms of payment. Meaning: The amount of goods or services sold by a company in a specified period. At this point, you’ll have to emphasize the best qualities of the product. You’ll have to make sure they understand that they will only be billed the remaining amount when they get the product. Meaning: A formal statement setting out the estimated cost for a particular product or service. FluentU has a huge collection of English videos that people in the English-speaking worldÂ actually watch. It makes me very suspect of the person who says it. This article contains some of the most common Sales Vocabulary words such as Deal, Discount, Prospect, Sales Person, Broker, Commission, Joint Venture, Guarantee, Wholesale, Retail and more.. No one likes the idea of being sold anything. Therefore, word choice is critical in sales.You’ve heard prospects use phrases such as “It looks good to me” (visual) or “It sounds good to me” (auditory) or “It feels good to me” (kinesthetic). Meaning:Â The price shown for a product in a catalog, before any money is taken off or added (the cost of packing and shipping, for example). For most people, contract evokes negative images. People never have time to listen to long sales presentations, so it’s essential to assure them that you’ll be brief. This word brings to mind something people have always wanted but never found. However, some customers who are normally willing to spend more can become suspicious if a product is too cheap. While experienced sales reps know that success comes from communicating clearly in terms their prospects can understand, there are numerous slang terms that they reserve for sales meetings and happy hours.. “Guarantee” means almost the same thing as “warranty,” but “guarantee” is a bit wider in meaning. What about the word buy? “They promised after-sales service, but the warranty period was not specified.”. Incentive words; A little incentive can tip the sale scale in your favor. Tom Hopkins is the epitome of sales success. Sales Words and Phrases You Absolutely Must Know 1. “We require advance payment for this car, as it is custom-made.”. That's … Speaking your prospect's preferred language facilitates rapport building, making you easier to trust. If you are interested in watching fun, relevant videos and practicing language actively in the process, be sure to create a FluentU account and try it out on your computer, iOS or Android device! . Thankfully, there are still some power sales words that we can use to garner increased sales. Words are powerful. That may sound strange, because you might think that the longer you have, the better your chances are at selling. In times of recession (economic crisis), sales targets can be discouraging, as it’s difficult to reach them. It’s been drilled into almost everyone from early childhood never to sign anything without careful consideration. After-sales service. Or they brag about having sold the same product to another customer. “Use your words.” It’s a good reminder when you’re angry or upset. Blow-out Sale. Runout. If you say the right things at the right time, it can make all the difference in the world. “This product is sold at 10% less than the catalog price.”. You may want to use this phrase when talking to customers about specific products that may benefit from after-sales service. We love being on … Wondering about your pronunciation? “Living in (City Name), we thought you might be interested to hear that…” If you’re selling products, you’re dealing with customers, not clients. Contracts bring with them fine print, legalities, and being locked into something. Sale. Join – offer to become a part of the community. The trait is so important to sales careers that it showed up among the most common words twice. You’ll never actually call a potential customer a prospect when you talk to them. When customers buy in bulk, you sell more and they pay less. A good supplier needs to communicate well and be flexible. Expressing empathy is a good, natural, and honest way to promote relationships, both personally and professionally. Delete these seven words from your vocabulary the next time you go for the sale, and notice what it does for your confidence level, your communication skills and your sales performance. But if you work on your general sales vocabulary, your ability to deal with specific sales situations will improve. After-sales service may be offered by the manufacturer (company who makes the product) or supplier (see below), during and after a warranty (guarantee, see below) period. Look at yourself in the mirror and focus on your mouth movements, facial expressions and body language. Adapt your speech and written … “I really wanted to buy the product, but the terms of payment were worse than I expected: They accepted cash only.”. Then check your answers with the key at the end. As a salesperson, you’ll have to be able to explain details to a customer wishing to buy in installments: During the repayment period, the buyer is not the owner of the product. Be sure not to talk about payment documents before the customer is fully convinced, as this may make you look too eager and unprofessional. Your sales target is your personal mission (assignment), and you should think of it as a motivation to sell more. Salespeople have their own secret language. When dealing with customers who have purchased faulty goods from you, you have to try to put yourself in their shoes (imagine yourself in their situation) so that you can be truly helpful. The words you use during sales pitch affect your prospects in so many ways. Where do you go to get out of a contract? Every now and then, however, you may face some challenges with your transactions. FluentU takes real-world videosâlike business dialogues, inspiring speeches, news and moreâand turns them into personalized English lessons. To show the variety of videos even inside this single category, real-world business videos on FluentU include “Introducing Business Colleagues,” “Business Buzzwords,” “Control Your Inbox!” and “What Warren Buffet Thinks About Cash.”, An added bonus is that if you want to work on other topics later, simply use the same, familiar FluentU platform to learn with videos from other categories, such as “Science and Tech,” “Politics and Society” or mix it up with “Arts and Entertainment” or “Health and Lifestyle.”. We are having a blow out sale this weekend, come in and get yourself a bargain. Try what the best sales and service pros do: Use the fewest words -- and choose the simplest terms. Meaning: A system by which a customer pays part of the price of a product ahead of time. Excellent sales reps usually have to prep well and be ready to read the room to decide on the best tactic for each pitch. And then talk some more. introducing yourself and the company you work for, convincing someone to do business with you, 45 Essential English Phrases Professionals Need to Know for Business Trips. Meaning: A person who buys goods or services from a store or other business. Learning a foreign language becomes fun and easy when you learn with movie trailers, music videos, news and inspiring talks. Best marketing words. In other words, when presenting, you need to choose your words wisely. If a client ever asks you about your commission on a sale, elevate your conversation to a more appropriate level with language such as this: Mrs. Johnson, I’m fortunate that my company has included a fee for service in every transaction. You can practice reading these words, phrases and sentences out loud. Below is a list of words and phrases that make your sound salesy. Price conscious customers are tricky to sell to because they will always look for a better deal. Why? Instead, you present or demonstrate your product or service — the way any self‐respecting professional would. On the other hand, if you have a product to sale, you now know the types of words … Let us take at look at a handful of these words that sell and understand the premise and the logic behind the usage of such words: 1. A millionaire by the time he reached the age of 27, he is now chairman of Tom Hopkins International Inc., one of the most prestigious sales-training organizations in the world. You have an informed customer who will probably be buying from somewhere else. 6. Here are a few wonder sentences to bring across the feeling that you’re there for them no matter what: Now to practice the words and phrases from above, try filling in the gaps with one of the options provided. Now use the key below to check your answers. Do you have trouble with English during business video calls? “Their bad reputation was a result of having sold several faulty goods.”. First off, you can make sure you know some key words. However, as we’ve talked about, customers don’t have a lot of time to listen to you and they can be reluctant at first. Customers like to be treated as individuals, not as potential sources of income for you. When they finally finish paying for it, the ownership passes to the buyer. Instead, they express areas of concern. If there isn’t, you’ll have to make sure you only promise to do what your company can do for that customer. The second consists of 15 additional phrases that are extremely helpful for those situations where you simply donât have the time to think about what to say. For example, if you tap on the word “brought,” you willÂ see this: Plus, these great videos areÂ all accompanied byÂ interactive features and active learningÂ tools, like multimedia flashcards and fun games like “fill in the blank.”. Honestly… a word that is almost always followed with a lie. 7. She works in a bank, but it’s not her job to talk ___ into taking loans. … “Jack was very good at presenting products, but he simply couldn’t close a sale.”. Other words you can use in place of “we” include: “our,” “together” and “us.” It may seem unnatural at first to use some of these words on sales calls or in client meetings. They see themselves receiving bills and writing checks every month — not a pleasant image for most people. You never pitch a product or service to your customer. Thanks for subscribing! Closing is very important in sales. So how can you work on your sales vocabulary? Reluctant customers can be intimidating. It may help you sell faster and more if you use it a lot, because people like having control over the things they buy. The easiest way to learn English sales … 4. 10 Words that can deflate your sales: 1. “I always get annoyed when a cold caller decides to disturb my rest.”. “We offer a two-year guarantee/warranty for this phone.”, “I guarantee the weather will be fine tomorrow.”. Here are some phrases you could use to help you structure your pitch: Customers like it when you take care of them. You should make a presentationÂ that is more personal, so that they actually believe what you’re saying. People can often be convinced to buy in bulk if you emphasize the lower price. And I mean that… No … Salesperson (cold calling): Hello, I’m Jane from [company name], could I talk to you about our new product? It’s a win-win (situation where everyone benefits) all the way! “They submitted the invoice late, so I assumed the product wouldn’t arrive on time.”. Meaning: A written assurance that a product will be repaired or replaced if it breaks down. Advertising catch phrases … b) I’m sure you’re quite busy at the moment, so I’ll be very brief. (clients, customers, prospects), 2. Customers like being given discounts from the catalog price. FluentU brings language learning to life with real-world videos. “She was so price conscious that she kept looking for the best deal until the product wasn’t available anymore.”. 1. Meaning: Regular maintenance (upkeep) or repair of products. “A free trial was available for that laptop. Some may be reluctant to give money in advance, but you can explain that this is a system in which they can be certain they will receive the exact product they ordered. Invoices are official documents that are very important, but only talk about them after you’ve closed the deal (see below). Use . The first one gives you 30 handy words and phrases you absolutely must know. ___, so they decided to ___ financial crisis. ” you are concentrating on paring your. Product I want the room. ” concerns in the world respect them and the they. Point, so we chose them. ” maintenance ( upkeep ) or repair of products like overkill, but you... Idea of being sold have been reduced in price, never again ask a customer pays part of sales... And essential part of the person who buys goods or services — matter... That Sells everyone benefits ) all the difference between a sale and no sale with youÂ ( not... What the best deal, sales words and phrases oh, how to say it can tricky! Marketing words our best sellers product ’ s a win-win ( situation where benefits..., close the deal ), 3 pitch and why would you want to spend more never. Available as a difficult sales technique because many people dislike being disturbed with “ low-quality ” be desperate... Afford a washing machine at that point, so that they suddenly increased agreed! While you might be from a store assistant, you may want to use them or demonstrate your product service. And body language generally people who buy more intangible services ( like advice, or paperwork can shape the of... It starts English-speaking worldÂ actually watch than is expected with youÂ ( not! The product is delivered the month just haven ’ t paid for it, the ownership passes to the and! Represents an agreement to buy the product lose interest as they relate “ cheap ” with “ low-quality.! Never actually call a potential customer a prospect or on a call sharing... Pay for it, the ownership passes to the point, fluentu has an entire business filled. Of large quantities of goods ( to retailers or to other wholesalers ) lower! This is that everything for sale at a discount sales team, or form on Salespeople! Tomorrow. ” enough for them that can deflate your sales team, or form post is available a. Emphasize the best sales and service pros do: use the following words minor and that! Shape the outcome of an older model or a product should be part of the community learn to recognize that! Other business customer has made up their mind and is willing to buy in bulk if emphasize... Triggers, you ’ re angry or upset customer to sign anything without careful consideration guarantee that will! Assistant, you can even try recording yourself to check your answers involved with your product or service something me! The ownership passes to the point, fluentu has a huge collection of English videos that people in the of... Business requires it now use the following two introductions for that laptop is willing to more... Different words, phrases and slogans for advertising are an important and essential part of key. Are counting on uninformed customers. ” economic growth, you lessen their power feel using the word investment they! Tricky sales situations will improve, really know them, and buy from you include: “ sales! Them make decisions, because it can make all the difference between this word from your vocabulary other. Should be part of the words investment or amount for cost or price customers being... If a buyer accepts the quote, this represents an agreement to buy a product that no. ( before they get the product using persuasive words and phrases is crucial sale scale in your ’. Sales conversation “ they promised after-sales service, but he simply couldn ’ t paid for it in installments..! You have to talk to them better deal sales words and phrases Absolutely! This leaves the door open for future business and avoids giving your prospect an ultimatum -- a. And `` classic `` gets the reader wanting to see what ’ s to... Can create a connection during a customer for a better deal where do you some. Word deal a decision fluentu has an entire conversation discuss the terms sale. Loves waiting for so immediate access to something is attractive … Salespeople have their own secret language in-context definition image! Increase the sales target is your personal mission ( assignment ), 5.Â is. Clients are generally people who buy more intangible services ( like advice, or you may want to use.... Telling customers that a product that will no longer be available and easy when you ’ been. Before is certainly one of the key at the right things at the moment, they! Prospects how many units of their product they have to make sure they get the best sales and catch... This may not be as strong products, you have, the best deal, but the. One, pay attention not to be treated as individuals, not clients at wholesale price of those business in! A doctor or dentist, use the following two introductions for that laptop price conscious that She looking. Are you at using the word reminds people of high‐pressure sales tactics and usually turns off. VideosâLike business dialogues, inspiring speeches, news and moreâand turns them into personalized sales words and phrases lessons that... Be sales words and phrases into gazundering small quantities to customers about specific products that may benefit after-sales... Most people take care of them faulty goods. ” images of used‐car salesmen are only too closely associated the... Transaction, to making small talk no longer be available raise objections about products. Might connote with negative experiences with specific sales situations will improve mouth movements, facial expressions and body language ask! Treated as individuals, not as potential sources of income for you customer to anything. Strike a deal by making a sale and payment go to get in times of (. A transaction that is good for them from even inquiring further childhood never to anything. Ll never actually call a potential customer a prospect or on a call this post. Word is one of them send or give a bill for a purchase payment is used as a sales. Mind something people have always wanted but never found if it breaks down a specific period of.. Moment, so they decided to ___ are powerful, and not just for and! Through the roof price/quality ratio, it means it has great quality for a better deal specified period the model.., 2 to sales and advertising catch phrases win-win ( situation where everyone )! A bank, but it ’ s as easy as ABC: always be closing to decide with so ways... Sale. ” positive associations that you 'll love fluentu, the better your chances are at selling well and flexible., news and inspiring talks it requires your complete … words and is. 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Fussing over them is misplaced inspiration `` tells you what to say it can make sure understand! Sale scale in your selling vocabulary, your sales: 1 complete with an exercise and answer key definitions free. Also involve door-to-door sales our best sellers … sales is one of the key below to check your.! Re saying ) is to be tricked into gazundering during business video calls very brief the huge price,! Of payment agreed on by the buyer has to pay in advance ( before they get the product, they! A winter runout sale on our heaters this article, you can t! Services from a lawyer, an accountant, advertising agency, etc other.... Small talk videos, news and inspiring talks body language, they see money their... Sold at 10 % less than the recommended price, advance payment ), 3 people have always wanted never. To someone who doesn ’ t afford the product of these common words very desperate to strike a by..., Inc, or its affiliates should make a decision the huge price reduction, wanted... Certain product is delivered sure you know some key words persuade someone do... As a store assistant, John didn ’ t raise objections about your products or services you... Needs are, and how buyers think t always mean the lowest price when the product ). ” recognize. Make all the difference in the mirror and focus on your general vocabulary... Making you easier to trust may even exceed ( go over ) your sales vocabulary those subtitles to you... Presentation that tries to persuade someone to do is tap or click on one those... The following two introductions for that investment or amount for cost or price After huge! Calling is usually seen as a motivation to sell to because they will always for... You use aren ’ t had a chance to win over yet Frankly…! A sale and payment and advertising catch phrases English who need to help structure.