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View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 Blade Propellers Props for FPV Racing Orange. Bought 4 knives... they sent two... said they refunded the difference... never did. BladeHQ is the gold standard knife distributer. 3rd one on the way. 5.0 out of 5 stars 13. Unreal, They offered another bladehq credit, having lost confidence in their QC asked for money return. I wouldn't order from them at all. This kind of oversight is difficult to overlook however. Partial refund when they shipped wrong item. We need this parts sources. When you spend $600 on a knife you expect them to send the right knife. Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. Wrong Order, No Exchanges. | Welcome to Blade HQ Knife Care Bundle | TUF-Glide Pen Lubricrant Applicator, Rust Prevention, 2 Polishing Cloth, Blue Thredlocker. As consumers YOU SHOULD respect them and put them on a pedastal. Recently bought Kershaw Bareknuckle and when I received the knife was not happy with knife condition. Highly recommend. Also my brother ordered from them and he got his knifes, but he did have a issue, but they got it fixed right away. Service 7. All content is posted anonymously by employees working at Blade HQ. Blade HQ is more than a store; … At first, I took a chance on buying off this website. Bladehq is top of its class. Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. jim d, Posts: 7056 Joined: Thu May 23, 2002 9:36 pm Location: Mayberry, N.C. / U.S.A. Post by jim d, » Sun Aug 20, 2006 1:34 pm. The online store offers military knives, manual knives, automatic knives, spring assisted knives, kitchen knives and many more. A free inside look at company reviews and salaries posted anonymously by employees. Definitely going to be using Blade HQ again for any knives in the future. Blade HQ 564 W 700 S #104 Pleasant Grove, UT 84062. I ordered from BladeHQ, and it was great. If you want to resolve a problem by email, you can reach the Blade HQ customer service department at Customer service was great, they offered to take the knife back, and they paid the postage with a bladehq credit. The knife is just as described and nicer in person! Blade hq is sweet ordered off them as a kid and came back and business looks booming. I believe these negative comments are competitors trying to drive p3iple away. Received wrong knife in open box with cut seal and when shipped back "unused condition" for refund did not get it in full. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives About Blade HQ. 4to 5 days after I bought it it quit working. Paid for it the end of last month and as of Sept 10 it made it from Utah to Denver. However, an Observation: from looking at the great number of negative comments for the HQ8, and looking at the Norelco website, I have come to the conclusion that there are multiple identifiers for the replacement blades - specifically, there are different types of HQ8 replacement blades. BladeHQ ranks 24th among Knives sites. Was on hold for an hour without ever speaking to anyone. The reviews saying you can't trust this site are liars. These limited edition X5 models are available in manual or automatic variations, only at Blade HQ! Stuie. Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. They take risks on people and reward hard work. Go back to filtering menu This is the Blade HQ company profile. WTF? Do you have the matte black titanium clip compatible to kershaw launch 4 7500blk? 10 Blade HQ reviews. Blade HQ says they don't do exchanges, which makes no sense. Several days later used store credit to purchase same knife, give it another try, and received back the same knife I had returned. Some people are uncomfortable carrying a knife that is susceptible to rust and corrosion, but keep your blade oiled and there won't be any problems. Is down for you? Stop putting profits ahead of people. 3.7 out of 5 stars 13. Take it to the Mfg. Contact Blade Hq customer service. I bought a Schrade OTF and never used it aside from looking at it when watching TV. Just work with them and don't have the first thing you say be criticism and insults. They answered quickly and professionally informing me that the tracking number will be sent in a separate email. Send me something else of equal value then! Engraving requests may contain material that Blade HQ considers inappropriate or simply do not want to place on products. Rating 5 out of 5 stars with 1 review. How easy is it to get a hold of customer service at bladehq? Blade HQ | 720 followers on LinkedIn. Can't speak for shipping outside the US but I'll be using this company due to the service and quality I've received to date. Clear your browser temporary cache and cookie to make sure you have the recent version of That’s created an urgent search for alternatives in places that lack wide-open prairies. That is until this most recent experience, and I will never place another order with them. Please don't be afraid to buy. Orders shipped within 4 days and arrived within 10 days in the US. All in all awesome website and customer service. If you are looking for a wide collection of knives, Blade HQ is the best place for you. Perfect shave her head replacements. Order took one month to get to Canada, no multi tool was included. You can't go wrong with 'em. Sealed boxes. Wide variety of brands, and great service. you may try an alternate DNS service, such as. Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. After reading some other people's reviews on the Buck 110 auto (Which I'm still going to buy), I'm not going to buy it online, don't get me wrong I love Buck products. Ya'. Call credit card to resolve. Blade HQ and BladePlay are AAA+++. I always get my orders in 2-3 days four max. One time limited collectors run, get yours before they're gone! I get the item, open it up and it is a left handed version. FREE Shipping on orders over $25 shipped by Amazon. They put each and every knife through a rigorous testing procedure to ensure that it will never fail you. Blade HQ uses cookies to provide you a better user experience. 5,631 reviews for Blade HQ, rated 1.00 stars. If you order from them, hope you don't have to return anything. Stuie. Stay safe with our COVID-19 guide. Anybody ever tried to get a blade for a Norelco rotary Razor sharpened? WOW is sponsored by WE Knives. BladeHQ has a consumer rating of 2.71 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. BHQ used to care about its customers. Can i order a para 3 off blade hq and have it shipped to canada? I started a chat on the website. I bought a Benchmade Crooked river from Blade HQ. Not easy, contacted customer service had no response in 2 business days. Helpful (0) Unhelpful (0) Report. Boker has been making knives and tools in the same area of Germany for over 300 years. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Gain trust and grow your business with customer reviews. It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. Glassdoor gives you an inside look at what it's like to work at Blade HQ, including salaries, reviews, office photos, and more. Everything went smoothly, professionally and I love my new blade! Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. The above table reflects the uptime history for Had to take it the whole way with bank dispute etc... avoid at all costs. I guess my bank account isn't set up for making any more purchases at Blade HQ. Bladehq usually ships within two days. Comment. Thanks guys I'll be back. So I ordered a Sebenza 31, right handed, with Damascus blade. Brand new knife and the fit and finish and action are perfect. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking I think these negative reviews are competitors! I'd stay away from Blade HQ. you may try an alternate DNS service, such as OpenDNS or Google DNS . Some folks call it a sling blade, I call it a Kaiser blade. Telephone Number: +1 (888) 252-3347 Email Address: Blade HQ is a knife store that sells knives to consumers. When you are done shopping, go to your cart. I would recommend this to a friend. Will be buying from them again soon. When you buy a Cold Steel knife, you can feel guaranteed that it will serve your needs for years. The site also carries well-known brands like Protech, Kershaw, Boker, Microtech, Spyderco and … By using Sitejabber, you agree to our Terms of Service and Privacy Policy. It had an issue with quality control but since I carried it for less than a week and used it to open a couple envelopes it was no longer something that they would take back. Literally try finding better knife deals anywhere I dare you. The lower the response time, the better. I like Knife Center. I asked why. I purchased a knife from them, that was one of their site specific items. Had been waiting a year to find that item in stock. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. 3 day shipping to connecticut with 4 day shipping isn't that shabby. At times this obliges us to decline engraving requests that … Spent about 400$ on multiple knives even spent exra on 2 day shipping... and its been about 10 days now and they still hevent even shipped my knives and when i e-mailed them asking about my order they dont respond... To find more information about reviews and trust on please visit. My experience was nothing but top shelf all the way. I have ordered several high-end knives through this company in the past, never had a problem. Claim your listing for free to respond to reviews, update your profile and manage your listing. The Blade HQ customer support telephone number is 1-888-257-3347. This was the last in multiple negative experiences BladeHQ has manufactured by not taking steps to actually improve customer experiences. I don't know why so many people give bladehq such a bad rep I love their service and shipping time. Ordered three knives and was suppose to receive a free multi tool. They said not their problem! By using this site, you accept our use of cookies. It's great that they have grown the way they have, but in growing they have done everything they can to sell more knives across the world. The product worked - have had it being used for over 2.5 years (time for a replacement). $9.95 $ 9. Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. 2 purchases and no issues. But no sure enough my item arrived. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter . I have purchased many knives from BladeHQ and have generally been happy. When I got to the store one of the knives had changed to being online-only, and the other two, although showing as being available online, were apparently no longer available. The staff stocks thousands of knives that are designed for hunters, military officers and outdoor enthusiasts. This is a story of the oldest pocket knife manufacturer in the world. BladeHQ ranks 25th among Knives sites. Poor poor poor customer service! The knife I ordered arrived on time in great condition. They lied to me about fulfilling an order. Do not be afraid to do business with these guys they are legit. 95. Anyway I ordered a couple of Kershaw knives and they came in perfect vary fast and in perfect condition! This is not a bad goal, but the result of their policies has led to leaving their home market underserved. Enough said. So I had to start a new one. It upsets me because those reviews really worried me making me think I might not receive my item. Blade HQ sells knives and other bladed weapons from the best manufacturers in the world, including respected names such as Benchmade, Kershaw, and Pro-tech. Got here on time, and I got free stuff on the side (of course I spent money), but anyways it is a good web and they have good deals. Ordered a cheap 40 dollar butterfly knife and it came in 3 days no complaints here. Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Blade HQ has a great culture and a fun work environment. 99. For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. Site seems down, i could get it forva couple days, but it's back to "blank page only", Force a full refresh of your browser page by clicking. That is apparently too difficult. BladeHQ has been a stand up company for Me! As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. I messaged them politely asking for tracking after 2 days and said get around to it when you can and they helped with everything I needed. Good ones all the way. Emailed and was told that multi tool couldn't be shipped to Canada and they didn't have anymore anyways. Took a chance on it, and it showed up 2 days earlier than expected. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. Knives . Clear your local DNS cache to make sure you have the recent version from your ISP for It's been over a week since I was told they'd email a return label. I'll never go back. FREE Shipping. Great people, great customer service, great selection, great pricing, fast shipping. Top. Today I received my Boker Kalashnikov Mini (two days earlier than stated). If you suspect your ISP is blocking $19.99 $ 19. ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Im not saying other sites aren't good too, but HQ does it their way, all the way 100%, and others try to emulate. But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. Are they selling used/returned knives as new? Their communication is non-existent and I had to threaten legal action before they finally responded. Happy so far. Wouldn't even give me site credit told me I had to deal with the manufacturer. I know this because of the tape on the blade was still there as when I returned it. The Buck 112 Ranger is a classic iconic American knife that has been given an official automatic upgrade. Still waiting. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Austin has worked here five months and has purchased seven knives and countless other doodads. You can call Blade Hq at toll free number, write an email, fill out a contact form on their website, or write a letter to Blade HQ, 564 W 700 S #102, Pleasant Grove, Utah, 84062, United States. We use cookies for analytics, personalization, and ads. If I've ever had an issue (only 2 so far) its taken care of that day. We’re in this together! Nope. If is up but it's not working for you, you can try one of the following tips below. I see several reviews on here about receiving wrong knives, used knives or bad customer service. Total BS! I went to spend my hard-earned money on some knives this past weekend. I emailed customer service to enquire about tracking number. This episode of Week One Wednesday is all about fixed blade knives. Haven't had any issues from this site. Spyderco Tenacious Value Folding Knife with 3.39" Black Stainless Steel Blade and Durable G-10 Handle - PlainEdge - C122GBBKP 4.7 out of 5 stars 1,155 $54.60 $ 54 . Blade HQ uses cookies to provide you a better user experience. They also have done little to expand their customer service department, and are still using the same inventory system that was outdated back when I worked there in 2012. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. Free shipping on orders over $99! Only 8 left in stock - order soon. No explanation, no email, no track in their web side. Post a comment and let others know they aren't the only ones having problems. The reviews were 50/50, but I found a knife I lost a while ago for almost $40 cheaper. Recently purchased a Mikov auto with buffalo horn handles from BladeHQ. Blade HQ is excited to bring you this exclusive Hogue X5 Series, designed in conjunction with The Manspot and Outlaw Ordinance. The website is easy to use for someone new to knives. Your able to learn about the specs, in detail, of every knife that catches your eye. Blade HQ Customer Service Contact Info. They sell but don't stand behind their product. Even on the online chat I felt like whoever I was talking to had waaaay better things to do than help remedy the problem at hand. People do shady, desperate things in business sometimes. Not entirely sure how this has anything to do with COVID. I am personally on the site everyday waiting, constantly browsing for something new. The above graph reflects the response times collected for 5 stars. By using this site, you accept our use of cookies. We sell knives in epic fashion. They said "their system isn't set up for exchanges." Bought a Buck 110 Auto and wasn't happy with the "Action" sent it back to BladeHQ and promptly received a full refund back to my credit card. Knives . The location for coupon codes doubles as the location to enter gift cards. 60 ($6.78/oz) Get it as soon as Tue, May 26. Verified Purchase. Learn how to stay safe during COVID-19 in our new guide: BladeHQ has a consumer rating of 2.98 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. Couldn't recommend them enough. Cold Steel Knives is one of the leaders in making tough, full tang fixed blade knives. Probably not a place to work if you are a seasoned veteran. We’re in this together! Read real customer ratings and reviews or write your own. In the event they send the wrong knife you would expect them to correct the mistake and send the right knife. I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … And own many. Tried to scam me. When I pulled them all up on my phone before going to the store, making sure that all of the knives were available in the Utah location (not marked online only) and they were. Share your voice on Disappointing customer service and quality control. How to Redeem a Coupon Code at Blade HQ. Very happy with the customer service at BladeHQ. This is a dealer that is owned and staffed by real enthusiasts. Great site if you like to waste your time on a work day. They agreed, but still waiting for a confirmation email with the shipping label. Blade HQ should be flushed down crapper. I must not have responded fast enough because the person closed the chat.

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